Privacy Policy
This privacy policy aims to inform users of the Bizibox SA website (hereinafter "the Site") about how their personal data is collected, used, and protected in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable legislation.
Data Controller
Bizibox SA
58 avenue de la gare, L-4130 Esch-sur-Alzette, Luxembourg
SIRET: 89505809700018
VAT: FR30895058097
Email: contact@bizibox.eu
Personal Data Collected
Data provided voluntarily: last name, first name, email address, phone number, company name, information sent via forms.
Data collected automatically: IP address, browser type, pages viewed, navigation data, technical and analytical cookies.
Contractual data: information necessary for the execution of services, billing data, technical logs only when contractually provided.
Processing Purposes
To respond to requests sent via the website forms, provide a quote or establish commercial contact, manage customer relationships and execute services, improve the operation and security of the site, measure audience, comply with legal obligations.
Bizibox SA does not sell or rent personal data.
Legal Basis for Processing
The processing is based on the user's consent, the execution of a contract or pre-contractual measures, the legitimate interest of the company, or compliance with legal obligations.
Data Recipients
Data may be transmitted to authorized internal staff, technical service providers, contractual partners necessary for the performance of services, and administrative authorities when required by law.
No data is transmitted to third parties for commercial purposes.
Retention Period
Contact forms: up to 12 months.
Customer data: duration of contract + 5 years.
Billing data: 10 years.
Analytical cookies: 6 to 13 months.
Technical logs: up to 12 months.
Data is then deleted or anonymized.
Cookies
The site uses essential technical cookies and, where applicable, analytical or audience measurement cookies. During the first visit, users can accept or refuse non-essential cookies via the provided banner.
For more information, please consult the Cookie Policy.
Data Security
Bizibox SA implements technical and organizational measures designed to protect data against unauthorized access, loss, alteration, or unwanted disclosure.
User Rights
In accordance with the GDPR, users have the rights of access, rectification, erasure, opposition, limitation, portability, and the right to withdraw their consent at any time.
To exercise your rights: contact@bizibox.eu
They can also contact the CNPD (National Commission for Data Protection – Luxembourg).
Transfers Outside the European Union
No data transfers outside the EU are made without appropriate safeguards.
Policy Modifications
Bizibox SA may modify this policy at any time. The applicable version is the one in force at the date of consultation of the site.
Contact
Any questions regarding this policy can be addressed to contact@bizibox.eu.