Privacy Policy

Bizibox SA

58 avenue de la gare, L-4130 Esch-sur-Alzette, Luxembourg

SIRET: 89505809700018

VAT: FR30895058097

Email: contact@bizibox.eu

Data provided voluntarily: last name, first name, email address, phone number, company name, information sent via forms.

Data collected automatically: IP address, browser type, pages viewed, navigation data, technical and analytical cookies.

Contractual data: information necessary for the execution of services, billing data, technical logs only when contractually provided.

To respond to requests sent via the website forms, provide a quote or establish commercial contact, manage customer relationships and execute services, improve the operation and security of the site, measure audience, comply with legal obligations.

Bizibox SA does not sell or rent personal data.

The processing is based on the user's consent, the execution of a contract or pre-contractual measures, the legitimate interest of the company, or compliance with legal obligations.

Data may be transmitted to authorized internal staff, technical service providers, contractual partners necessary for the performance of services, and administrative authorities when required by law.

No data is transmitted to third parties for commercial purposes.

Contact forms: up to 12 months.

Customer data: duration of contract + 5 years.

Billing data: 10 years.

Analytical cookies: 6 to 13 months.

Technical logs: up to 12 months.

Data is then deleted or anonymized.

On your first visit, a consent banner allows you to accept, refuse, or customize non-essential cookies (audience measurement and marketing).

Strictly necessary cookies required for website operation (for example consent choice storage, security, or technical load balancing) are set without prior consent in accordance with applicable ePrivacy rules.

Audience measurement and advertising cookies (including Google Analytics and Meta Pixel) are set only after your explicit consent.

You can withdraw or change your consent at any time via the “Manage cookies” link available in the footer, with the same level of simplicity as when giving consent.

Your choice (accept or refuse) is stored for 6 months so that you are not asked again on every visit.

When audience measurement cookies are enabled, their lifespan is limited (up to 13 months) and associated data is retained for up to 25 months, unless a longer retention period is required by law.

Third-party services that may set trackers include Google Analytics (Google Ireland Ltd) and Meta Pixel (Meta Platforms Ireland Ltd), which may involve data transfers outside the EU under appropriate safeguards.

Bizibox SA implements technical and organizational measures designed to protect data against unauthorized access, loss, alteration, or unwanted disclosure.

In accordance with the GDPR, users have the rights of access, rectification, erasure, opposition, limitation, portability, and the right to withdraw their consent at any time.

To exercise your rights: contact@bizibox.eu

They can also contact the CNPD (National Commission for Data Protection – Luxembourg).

No data transfers outside the EU are made without appropriate safeguards.

Bizibox SA may modify this policy at any time. The applicable version is the one in force at the date of consultation of the site.

Any questions regarding this policy can be addressed to contact@bizibox.eu.